We care about your privacy and we want you to feel comfortable while using our services. Therefore, below we present the most important information about how we process your personal data and about cookies used by our Store. This information has been prepared with due regard to the GDPR – the General Data Protection Regulation.

PERSONAL DATA CONTROLLER (“Controller”)

PERSONAL DATA AND PRIVACY

If you intend to create a User Account and use our services, you will be asked to provide us with your personal data. 
Your data are processed by us for the purposes specified below, related to the functioning of the Store and the provision of services offered therein (“Services”).

Purpose of processing:

Depending on your decision, this may include:

• Provision of services offered in the Store,
• Fulfilment of your orders,
• Direct marketing of offered services, other than the Newsletter,
• Sending of the Newsletter.

Legal basis for processing:

• Sales agreement or actions taken at your request prior to its conclusion (Article 6(1)(b) GDPR),
• Legal obligation incumbent on us, e.g., related to accounting (Article 6(1)(c) GDPR),
• Your consent expressed in the Store (Article 6(1)(a) GDPR),
• Service agreement or actions taken at your request prior to its conclusion (Article 6(1)(b) GDPR),
• Our legitimate interest consisting in processing data for the purpose of establishing, pursuing or defending potential claims (Article 6(1)(f) GDPR),
• Our legitimate interest consisting in conducting direct marketing (Article 6(1)(f) GDPR),
• Our legitimate interest consisting in processing data for analytical and statistical purposes (Article 6(1)(f) GDPR),
• Our legitimate interest consisting in conducting customer satisfaction surveys (Article 6(1)(f) GDPR).

Provision of data:

• Voluntary, but in some cases necessary to conclude an agreement.

Consequence of failure to provide data:

Depending on the purpose for which the data are provided:

• inability to register in the Store,
• inability to use the services of the Store,
• inability to make purchases in the Store,
• inability to receive information about promotions or special offers available in the Store.

Possibility of withdrawing consent:

• At any time.

The processing of data up to the moment of withdrawal of consent remains lawful.

DATA RETENTION PERIOD

We will process your data only for the period during which we have a legal basis for doing so, i.e. until the moment when:

• the legal obligation requiring us to process your data ceases to apply,
• the possibility of establishing, pursuing, or defending potential claims related to the agreement concluded between you and the Store expires,
• you withdraw your consent if this was the basis for processing,
• your objection to the processing of your personal data is accepted - where the legal basis for the processing was the legitimate interest of the Controller or where the data were processed for the purpose of direct marketing,

- depending on which applies in a given case and whichever occurs last.

DATA SECURITY

When processing your personal data, we apply organisational and technical measures in accordance with applicable legal provisions, including the use of SSL certificate encryption for the connection.

YOUR RIGHTS

You have the right to request:

• access to your personal data,
• rectification,
• erasure,
• restriction of processing,
• transfer of the data to another controller.

You also have the right to:

• object at any time to the processing of your data:
  • for reasons related to your particular situation – in relation to the processing of your personal data based on Article 6(1)(f) GDPR (i.e. legitimate interests pursued by the Controller),
  • if personal data are processed for the purposes of direct marketing, to the extent that the processing is related to such direct marketing.

Please contact us if you wish to exercise your rights.

If you believe that your data are being processed unlawfully, you may lodge a complaint with the supervisory authority.

COOKIES

Our Store, like most websites, uses so-called cookies. These files:

• are stored in the memory of your device (computer, phone, etc.),
• enable you, among other things, to use all functionalities of the Store,
• do not cause any changes to the settings of your device.

By using the relevant options of your browser, you can at any time:

• delete cookies,
• block the future use of cookies.

In this Store, cookies are used for the following purposes:

• remembering information about your session,
• statistical purposes,
• marketing purposes,
• enabling functionalities of the Store.

To learn how to manage cookies, including how to disable them in your browser, you can use your browser’s help file. You can find information on this subject by pressing the F1 key in your browser. In addition, appropriate instructions are available on the following pages, depending on the browser you use:

• Firefox
• Chrome
• Safari
• Internet Explorer / Microsoft Edge

More information about cookies can be found on Wikipedia.

EXTERNAL SERVICES / DATA RECIPIENTS

We use the services of external entities to whom your data may be transferred. Below is a list of possible recipients of your data:

• provider of software necessary to operate the online store,
• entity responsible for the delivery of goods,
• payment provider,
• accounting office,
• hosting provider,
• entity providing marketing services,
• entity providing statistical services,
• relevant public authorities to the extent that the Controller is obliged to provide them with data.
  
  

DATA ERASURE

You may exercise your right to erase your data stored in our service at any time. To exercise this right, please log in to your account. Then, from the side menu, select Privacy Settings. On the opened page, please use the Delete Account function, confirming your intention to erase the stored data by entering your current account password. The Controller of personal data will receive your data erasure request and, after reviewing it, will promptly delete your account in the service. This is carried out within a maximum of 10 Business Days.

CONTACT WITH THE CONTROLLER

Do you wish to exercise your rights regarding personal data?

Or perhaps you simply want to ask a question related to our Privacy Policy?

Write to us at:
contact@groomershop.eu